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NTS Story 5: Effective incident investigations to uncover NTS root causes to a safety incident

Posted on 9th December 2020

The 5th in the series of 8 articles about Non-Technical Skills (NTS) published on Rail Business Daily (RBD). This article specifically explores NTS in relation to safety incident investigations.

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NTS Story 4: What NTS are most important to Train Dispatchers?

Posted on 1st December 2020

The 4th in the series of 8 articles about Non-Technical Skills (NTS) published on Rail Business Daily (RBD). This article specifically explores NTS in relation to the train dispatcher’s role.

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NTS Story 3: What NTS are most important to Train Conductors?

Posted on 24th November 2020

The 3rd in the series of 8 articles about Non-Technical Skills (NTS) published on Rail Business Daily (RBD). This article specifically explores NTS in relation to the train conductor’s role – the first article exploring NTS in the context of a specific job role.

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NTS Story 2: Research to explore and understand key NTS shortfalls that can lead to train driver safety incidents

Posted on 17th November 2020

The 2nd in the series of 8 articles about Non-Technical Skills (NTS) published on Rail Business Daily (RBD). This article explores NTS in relation to train driver safety incidents based on extensive research from OPC psychologists and their work undertaking in-depth post incident assessments (PIA) with hundreds of train drivers who have experienced safety of the line incidents.

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NTS Story 1: What Non-Technical Skills (NTS) are most important to safe train driving?

Posted on 9th November 2020

The 1st in the series of 8 articles about Non-Technical Skills (NTS) published on Rail Business Daily (RBD).

NTS can be described as those personal characteristics that you and I bring to our work roles that help us to be safe, effective and efficient. These NTS can include our abilities, personality, interpersonal skills and our motivations. 

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Supporting employees back to work during Covid-19: Successfully undertaking remote PIAs

Posted on 13th August 2020

Successfully supporting safety-critical employees who have had safety of the line incidents: Undertaking remote psychological assessments during Covid-19

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Report on how working from home feels for employees since COVID 19

Posted on 24th June 2020

Is our working world really different now?  Reporting on how working from home (WFH) feels for employees since COVID-19.

In May 2020 the Occupational Psychology Centre (OPC) asked over 300 employees from around the world what it is like WFH followng the COVID 19 crisis. This is the first set of results.

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Leadership development with no limits!

Posted on 16th March 2020

The OPC has recently completed an extended piece of work for a Government Organisation of a British Overseas Territory to devise and deliver a Leadership Development Programme which had never been done in the organisation before.

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Using human factors to help resolve an ongoing safety problem

Posted on 16th March 2020

Following a newly trained employee having a near miss at a railway siding, an OPC consultant completed a Post Incident Assessment (PIA). During interviews with staff we heard that this particular area was considered a safety problem by the teams that worked there where safety incidents had been occurring for a while and predominantly on the night shift.

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ARL: Training to learn - Helping your trainees to succeed during training

Posted on 16th March 2020

The UK rail industry invests vast sums of money in training employees in how to undertake their jobs effectively, efficiently and safely.  For some safety critical roles this training can last many months.  For train drivers the training can take up to a year. 

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The OPC, One Wellstones, Watford, WD17 2AE
Tel 01923 234 646
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