In a recent Rail Professional Magazine article, Laura Hedley highlights the need to equip front-line employees with key customer service skills amid rising expectations for improved passenger experience.
OPC Assessment is excited to announce the launch of its new 'Clone Project' feature on Candela™, its online assessment testing platform.
In a recent article, Jo Lawrence outlined strategies to streamline depot recruitment for multiple roles that can help build a resilient, multi-skilled workforce and support depot driver retention.
Learn How Lessons from Mount Everest Could Help Transform Rail Safety in our latest FREE NTS Webinar on Wednesday, 12th March, at 9:30am (GMT)
In a recent article for Manufacturing and Engineering Magazine (MEM), Dr Stephen Fletcher highlighted how strengthening Non-Technical Skills (NTS) and developing a robust safety culture can help improve engineering safety. Real case studies illustrated the consequences of NTS shortfalls and cultural gaps.
As the rail industry faces transformative challenges, the OPC’s leadership team remains committed to advancing safety, performance, and innovation. Meet the Team…